Contacts

Do you have a question about the EHR? Are you a health care provider interested in registering?

Please view the list below and select the appropriate contact. We will be happy to hear from you.

For Health Professionals

Registration

To registerfor Alberta Netcare
contact the eHealth Netcare Support Services Team:
Toll Free:1-855-643-8649
Email:ehealthsupport@cgi.com

Technical Support / Contacts
for current Alberta Netcareusers

Please visit the Learning Centre fora complete list of user contactsincluding technical support, training, and Health Information Act help.

For Alberta Public

General Inquiries

If you have a general question about Alberta Netcare:
Phone: 780-427-5073 (Toll Free310-0000+ thenumber)
Email: albertanetcare@gov.ab.ca

Mail: Alberta Netcare EHR
Alberta Health
P.O. Box 1360, Station Main
Edmonton, AB T5J 2N3

Audit Logs

To request an Audit Log to find out who has
viewedyour Alberta Netcare EHR, contact the
Alberta Health FOIPP office.
Click here for details.

Request a Copy of Your EHR

There are several options for those that wish to
obtain a copy of their Alberta Netcare record.
Find out how