Audit Logs

Alberta Netcare keeps a record of every access to every Alberta Netcare record. When a mask is in place, the act of lifting the mask to view the record is also logged. Audit logs areauditedby Alberta Health.

How to Request an Audit Log

You may obtain an auditlog detailing who has viewed your Alberta Netcare Electronic Health Record by contacting Alberta Health'sFreedom of Information and Protection of Privacy (FOIP) Office. Their inquiry phone number is: 780.422.5111

They will require you to fill outa Request to Access Health Information form.Fax the form to Alberta Health FOIP Office at:780-422-5813. While the form makes mention of a $25.00 service fee, there is no charge for Audit requests.

Tips for completing the form:

  • The Custodian you will be making your request to is: Alberta Health
  • In the section: About the information you want to access, state that you are requesting an Alberta Netcare Audit Log
  • Please note that 2 pieces of ID will be required to complete this request. Make a photocopy of your Alberta ID / Drivers Licence and your Personal Health Number and submit the copies along with your form.