Manage your End-User License / Access for your End-Users

The AHS Identity & Access Management (IAM) system is a provincial tool that securely manages your confidential identity information. You may already be familiar with AHS IAM as the Alberta Netcare Portal (ANP) access provisioning system.

Request license/access for your AVBS end-users

 

Supporting Links

    • Click here to learn how to change/reset password
    • Click here to learn how to set up your secret word and security questions
    • Click here to open the AHS IAM AVBS Licenses / Access Provisioning User Guide
    • Click here here to visit the Health Shared Services IT Service Desk IAM AVBS Reports User Guide
    • Click here to visit the AVBS page

     

    For Community Only - Request or Update the AVBS Site Representative/AA

       

      1. Community users, please contact the AVBS Provider Support team at 1-855-643-8649, or eHealthProviderSupport@gov.ab.ca Monday to Friday 8:15 am to 4:30 pm.

      1. AHS end-users, please contact the Health Shared Services IT Service Desk for technical assistance with RSA token login, or for other technical support at 1-877-311-4300.