Manage your End-User License / Access for your End-Users
The AHS Identity & Access Management (IAM) system is a provincial tool that securely manages your confidential identity information. You may already be familiar with AHS IAM as the Alberta Netcare Portal (ANP) access provisioning system.
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Request license/access for your AVBS end-users |
Supporting Links
- Click here to learn how to change/reset password
- Click here to learn how to set up your secret word and security questions
- Click here to open the AHS IAM AVBS Licenses / Access Provisioning User Guide
- Click here here to visit the Health Shared Services IT Service Desk IAM AVBS Reports User Guide
- Click here to visit the AVBS page
- Click here to open the AVBS Site Representative/AA registration form
- Click on the link above to save the form to your computer and open from where you saved it (e.g. desktop or the download folder)
- Watch this video on how to complete the AVBS Site Representative/AA registration form
- Adobe Reader is required to open the form, click here to download Adobe Reader
- Standard processing time is up to 10 business days
- Community users, please contact the AVBS Provider Support team at 1-855-643-8649, or eHealthProviderSupport@gov.ab.ca Monday to Friday 8:15 am to 4:30 pm.
- AHS end-users, please contact the Health Shared Services IT Service Desk for technical assistance with RSA token login, or for other technical support at 1-877-311-4300.
For Community Only - Request or Update the AVBS Site Representative/AA


