Contact for Alberta Public

Alberta Netcare General Inquiries

Phone: 780-427-5073

Netcare General Inquiries does not provide access to records in Alberta Netcare. Please refer to Request a Copy of Your EHR for information on how to request access to records in Alberta Netcare.

MyHealth Records

Need help or have questions about usingMyHealth Records?
Call the support line at1-844-401-4016.

Alberta Health Care Insurance Plan (AHCIP)

Incorrect Patient Demographic Information:

To learn how to update your name, register for coverage of insured hospital and physician services in Alberta and Canada, or for forms or other updates, please see the contact information below.

AHCIPinquires or updates: Have your personal health number ready when you call.

Office hours: 8:15 am to 4:30 pm (Monday to Friday, closed statutory holidays)
Toll free:310-0000beforethe phone number (in Alberta)
Toll free TTY:1-800-232-7215
Fax: 780-422-0102 general information or non-personal questions only)

Mail completed forms and supporting documents

Alberta Health
Attention: Alberta Health Care Insurance Plan
PO Box 1360, Station Main
Edmonton, Alberta T5J 2N3

Audit Logs

Torequest an Audit Log to find out who has viewed your Alberta Netcare EHR, contact the Alberta Health FOIPP office.
Click here for details.

Request a Copy of Your EHR

There are several options for those that wish to obtain a copy of their Alberta Netcare record.
Find out how