eReferral eDemos

eDemos provide visual demonstrations on how to complete key tasks in the application. The following eDemos are focused oneReferraland it's main components. Hover-over a topic of interest for a brief description and click on the link to open the eDemo.

eReferral Provider Notifications

Learn how to set up and manage your eReferral Provider Notifications.


Create an Advice Request

Learn how submitan Advice Request as a referring provider.


Create an eReferral Consult Request

Learn how to create a Consult Request as a referring provider.


Set Up My Details as a Referring Provider

Learn how to set up My Details as a referring provider so that contact information for your practice is auto-populated on referrals.


Set Up My Details on Behalf of a Referring Provider

Learn how to set up My Details to auto-populate contact information on referrals for every provider you refer on behalf of.


Customize My Details

Learn how to customize My Details to personalize the Health Services Catalogue (HSC) screen and the number of days referrals are kept on your My Referrals list.


How to Use the Health Services Catalogue (HSC)

Learn how to use the HSC to search for information like providers; specialties, sub-specialties, facilities, and reasons for referral.


Add eReferral to the Homepage

Learn how to configure the Homepage to include eReferral information such as My Referrals or Triage Referrals.


Update My Details as a Receiving Provider

Learn how to update your My Details if you are a provider who receives and responds to eReferral requests.


Update My Details as a Receiving on Behalf of User

Learn how to update your My Details if you are a user who receives and responds to eReferral requests on behalf of a provider.


Receiving Provider: Set a Service Provider for an Advice Request

Learn how to set a specific provider to respond to an Advice Request


Receiving Provider: Respond to an Action Required Request on an Advice Request

Learn how to respond to an Action Required Request on an Advice Request


Receiving Provider:Request for Additional Information on an Advice Request

Learn how to ask for additional information from a referring provider on an Advice Request.


Receiving Provider: Triage & Respond to an Advice Request

Learn how to triage an Advice Request and respond to it directly