eReferral eDemos

eDemos are short videos showing you how to complete key tasks in eReferral. Hover-over a topic of interest for a brief description and then click on the link to open the eDemo.

Important note: Updates to some of these videos are coming soon. For step-by-step instructions, please go to theeReferral Quick References or the User Guide.


eReferral Provider Notifications

Learn how to set up and manage your eReferral Provider Notifications.


Create an Advice Request

Learn how submitan Advice Request as a referring provider.


Create an eReferral Consult Request

Learn how to create a Consult Request as a referring provider.


Add eReferral to the Homepage

Learn how to configure the Homepage to include eReferral information such as My Referrals or Triage Referrals.


Update My Details as a Receiving Provider

Learn how to update your My Details if you are a provider who receives and responds to eReferral requests.


Update My Details as a Receiving on Behalf of User

Learn how to update your My Details if you are a user who receives and responds to eReferral requests on behalf of a provider.


Receiving Provider: Set a Service Provider for an Advice Request

Learn how to set a specific provider to respond to an Advice Request


Receiving Provider: Respond to an Action Required Request on an Advice Request

Learn how to respond to an Action Required Request on an Advice Request


Receiving Provider:Request for Additional Information on an Advice Request

Learn how to ask for additional information from a referring provider on an Advice Request.


Receiving Provider: Triage & Respond to an Advice Request

Learn how to triage an Advice Request and respond to it directly