eReferral Quick Reference

The following Quick Reference documents are short guides that tell you, step-by-step, how to complete key tasks in eReferral. Hover-over a topic of interest for a brief description and then click on the link to open the Quick Reference document. 

Manage Notifications as a Referring Provider

As a Referring or Referring on Behalf of eReferral user, use these instructions to manage your notifications.


Manage Notifications as a Receiving Provider

As a Receiving or Receiving on Behalf Of eReferral user, use these instructions to manage your notifications.


Manage Notifications as a Triage User

As a Triage eReferral user, use these instructions to manage your notifications.


How to Update My Details to Submit a Referral

Instructions for Referring/Referring On Behalf Of users on how to populate provider information in My Details before submitting a referral.


How to Use the Health Services Catalogue (HSC)

An overview of the two ways to interact with HSC: information lookup and when creating a consult request/advice request.  


Configure and Navigate the Homepage

An overview of the Homepage describing key functions and configuration details.


How to Access Referrals from the Clinical Document Viewer

An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form. 


Advice Request - Reasons for Referral

Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.    


Consult Request - Reasons for Referral

Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.     


Create / Review an Advice Request

Instructions on creating and submitting and advice request, reviewing the response including request for additional information.   


Create and Review a Consult Request

An overview of how to create, save, submit, and review a consult request.  


Manage Triage Advice Request

Instructions on how to access and manage/triage advice requests submitted to your facility.    

 


How to Manage Triage Referrals

Instructions on how to access and manage/triage consult requests submitted to your facility.    


How to Manage My Assigned Referrals

Instructions on how to set up, manage and use the My Assigned Referrals dashboard located on your home page.