eReferral Quick Reference

The followingQuick Reference documentsare short 1-2 pageguides that tell you, step-by-step, how to complete key tasks in the application. The followingQuick Referencesare focused on eReferral and it's main components. Hover-over a topic of interest for a brief description and click on the link to open the Quick Reference document.

Note:To save or print aPDF,select the Quick Reference and then the appropriate option from the tool bar that appears at the bottom of the screen.


How to Update My Details to Submit a Referral

Instructions on how to populate provider information in My Details before submitting a referral.


How to Use the Health Services Catalogue (HSC)

An overview of the two ways to interact with HSC: information lookup and when creating a consult request/advice request.


Configure and Navigate the Homepage

An overview of the Homepage describing key functions and configuration details.


How to Access Referrals from the Clinical Document Viewer

An overview of how to view referrals from the Clinical Document Viewer, view folder contents and access the referral form


Advice Request - Reasons for Referral

Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.


Consult Request - Reasons for Referral

Listing of specialties and reasons for referral to reference when completing the Reason for Referral field.


Create / Review an Advice Request

Instructions on creating and submitting and advice request, reviewing the response including request for additional information.


Create and Review a Consult Request

An overview of how to create, save, submit, and review a consult request.


How to Review a Referral You Created

An overview of how to review referrals you created.


Manage Triage Advice Request

Instructions on how to access and manage/triage advice requests submitted to your facility.


How to Manage Triage Referrals

Instructions on how to access and manage/triage consult requests submitted to your facility.


How to Manage My Assigned Referrals

Instructions on how to set up, manage and use the My Assigned Referrals dashboard located on your home page.