Information for Current Users
Learn More, Be Prepared
Alberta Netcare Learning Centre
The Alberta Netcare Learning Centre offers many valuable resources to help you learn to use the system to its fullest. This website includes quick reference sheets, eDemos, and Frequently Asked Questions.
Alberta Netcare Portal Downtime Preparation Kit
From time to time, there are service interruptions to Alberta Netcare applications, which are required for technical teams to perform system maintenance and upgrades. We recommend that all facilities download and keep the downtime preparation kit on hand so that they can continue to access important patient health information during these outage periods. All outage notifications are posted to the Alberta Netcare Portal login page. Please see the login page for details. Download the Alberta Netcare Portal Downtime Contingency Kit.
Find a Help Desk
If you are having difficulties with Alberta Netcare, please visit the contacts page to find out where to go for help.
Health Professionals that have been using Alberta Netcare for more than 6 months sometimes wish to learn more about aspects of the application, or learn to use new functionality as it is added to Alberta Netcare. At any time, you can contact the eHealth Support Team and request personalized training for you and your staff.
eHealth Support Team
What's New?Alberta Netcare makes updates and adds new exciting features three times per year. Check the News section to learn about the latest enhancements.
Alberta Netcare Compatibility with Internet Explorer 11
Community users who plan to access Alberta Netcare with Internet Explorer 11 must adjust the compatibility settings in order to successfully reach the Alberta Netcare Portal login page. Find out how to adjust compatibility settings.