Alberta Netcare eReferral was developed by clinicians, for clinicians.

eReferral leverages existing information from Alberta Netcare (such as demographics, labs, and diagnostic imaging) into a referral form that can be saved as a draft, checked for completeness and tracked in real time as it is submitted, received, triaged and scheduled for an appointment.        


Oct. 22, 2019 – Surgery – General Surgery added to eReferral Advice Request

Surgery – General Surgery is now accepting eReferral Advice Requests in the Edmonton Zone. Physicians and their clinical support staff can ask non-urgent clinical questions about colorectal, gallbladder, hernia, benign breast tumor, suspected breast cancer, suspected gastrointestinal cancer, and other general surgery issues and receive a response from a specialist within five calendar days.

For more information about how to create an Advice Request, visit our FAQ. For training support, contact eHealth Netcare Support Services at 1-855-643-8649 or email

Oct. 17, 2019 – Changes made to Alberta Netcare and eReferral

On Oct. 17, 2019, changes were made to Alberta Netcare to accommodate the integration of Connect Care, AHS’ new Clinical Information System (CIS). These changes also affect eReferral and specifically how Alberta Netcare documents are linked to new eReferral requests.  For more information about these changes, please read our information notice.

For a complete list of the specialties and their reasons for referral that are available on eReferral Advice and Consult Request, please click the button below:


Provider Notifications now live

On May 30, 2019, Provider Notifications went live. eReferral users will now receive email notifications when an activity occurs on an Advice or Consult Request.

To ensure you are receiving Provider Notifications, please confirm or update your email address to a current preferred email address (this is the address that notifications will be sent to). For instructions, please visit the eReferral Provider Notifications Portal.

You will be automatically subscribed by default to a notification list based on your role (i.e. whether you are a referrer, receiver or triage user), but you can customize these subscriptions at any time.

For training support, visit the Alberta Netcare Learning Centre for Quick References or call the eHealth Netcare Support Services team at 1-855-643-8649 or email

For more information about Provider Notifications, go to the online portal


eReferral Advice Requests were enabled in October 2016 for Nephrology, September 2017 for Urology (Northern Alberta Urology Centre), December 2017 for Endocrinology, Gastroenterology, Obstetrics and Gynecology, Pulmonary Medicine and Spinal Neurosurgery and in February 2018 for AMH - Addiction Medicine - Opiate Agonist Therapy and General Internal Medicine.    


A variety of learning resources have been developed to support clinicians as they learn to use eReferral. Visit our Resources page for additional information.



Bulletins & News Updates 

* Archive - 2015 - 2018



For more information about eReferral, join our quarterly newsletter. You can unsubscribe at any time.


Provider Notifications