Alberta Netcare eReferral was developed by clinicians, for clinicians.  

eReferral leverages existing information from Alberta Netcare (such as demographics, labs, and diagnostic imaging) into a referral form that can be saved as a draft, checked for completeness and tracked in real time as it is submitted, received, triaged and scheduled for an appointment.             


eReferral 2021 Year End Update

As 2021 comes to a close, we thought we’d share with you all of the eReferral updates we made throughout the year. Thank you for your support and use of eReferral

Edmonton Zone Urology Makes Some Changes to Consult Request Reason for Referral Requirements

On November 25, 2021, some changes were made to select eReferral Consult Request reasons for referral for Edmonton Zone Urology to improve referral clarity or reduce requirements. Providers may notice requirement updates on the following reasons for referral:

• (BPH) Benign Prostatic Hyperplasia
• Erectile Dysfunction
• Hematuria Microscopic (greater than 3 RBC/HPF)
• Hydrocele
• Kidney Stone Chronic (non-obstructing)
• Lower Urinary Tract Symptoms (LUTS)
• Male Infertility
• Peyronies Disease
• Phimosis
• Urinary Tract Infection (UTI)

For specific changes, please go to the Alberta Netcare Health Services Catalogue (HSC). If you have any questions about these changes, please email

November 8, 2021 – OBS-GYN Maternal Fetal Medicine no longer accepting eReferral Advice Requests

Due to the nature and urgency of requests, the Edmonton Maternal Fetal Medicine Clinic is no longer accepting Alberta Netcare eReferral Advice Requests as of November 1, 2021. Please do not submit Advice Requests to this service going forward.

For any Maternal Fetal Medicine-related questions or phone consultations, please contact the Maternal Fetal Medicine physician on call through the Royal Alexandra Hospital (RAH) switchboard at 780-735-4111.

Important note: Same day referrals/Urgent referrals should NOT be sent via FAX, and a phone consultation with the Maternal Fetal Medicine physician on call is required to prevent any delays in patient care.

If you have any questions, please email or call 1-888-733-3755 (Monday – Friday).

To get started, review the quick references online. For additional training support, please contact the eHealth Netcare Support Services team at 1-855-643-8649 or email


A variety of learning resources have been developed to support clinicians as they learn to use eReferral. Visit our Resources page for additional information.



eReferral Training Resources


Bulletins & News Updates           

* Archive - 2015 - 2021 


* Archive - 2013 - 2021

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