Alberta Netcare eReferral was developed by clinicians, for clinicians.  

eReferral leverages existing information from Alberta Netcare (such as demographics, labs, and diagnostic imaging) into a referral form that can be saved as a draft, checked for completeness and tracked in real time as it is submitted, received, triaged and scheduled for an appointment.             

Status   

September 28, 2021 - Dermatology – Southern Alberta added to eReferral Advice Request

On September 28, 2021, Dermatology – Southern Alberta was added to eReferral Advice Request in the Central (Red Deer and south), Calgary and South Zones. It is now accepting Dermatology issue and Paediatric dermatology issue reasons for referral.

Dermatology – Northern Alberta is also available for eReferral Advice Requests in the Central (north of Red Deer), Edmonton and North Zones.

To get started, review the quick references online. For additional training support, please contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com.

August 26, 2021 - New facility added to eReferral Advice Request in the Calgary Zone

On August 26, 2021, Neurology – Calgary Stroke Program was added as a new facility accepting eReferral Advice Requests in the Calgary Zone. Providers can submit non-urgent questions under the Stroke management issue reason for referral and will receive a response from a specialist within five calendar days.

To get started, review the quick references online. For additional training support, please contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com.

July 22, 2021 - New pediatric reasons for referral added to eReferral Advice Request

On July 22, 2021, Dermatology – Northern Alberta added Pediatric dermatology issue as a new Advice Request reason for referral in the North, Edmonton and Central (north or Red Deer) Zones. Paediatrics – Community Paediatrics also added Plagiocephaly (headshape) issue as a new Advice Request reason for referral in the Calgary Zone. When possible, please include photos of the child to support the specialist reviewing the Advice Request.

Resources

A variety of learning resources have been developed to support clinicians as they learn to use eReferral. Visit our Resources page for additional information.

Contacts

• To request training, contact the eHealth Netcare Support Services Team
• If you don't have access to Alberta Netcare: find out how to register
• For general eReferral inquiries, email access.ereferral@ahs.ca or call 1-888-733-3755 (Monday – Friday). Please note that we do not accept patient referrals via this email address.