eReferral

Alberta Netcare eReferral was developed by clinicians, for clinicians.

eReferral leverages existing information from Alberta Netcare (such as demographics, labs, and diagnostic imaging) into a referral form that can be saved as a draft, checked for completeness and tracked in real time as it is submitted, received, triaged and scheduled for an appointment.

Status

Provider Notifications now live

On May 30, 2019, Provider Notifications went live. eReferral users will now receive email notifications when an activity occurs on an Advice or Consult Request.

To ensure you are receiving Provider Notifications, please confirm or update your email address to a current preferred email address (this is the address that notifications will be sent to). For instructions, please visit the eReferral Provider Notifications Portal

You will be automatically subscribed by default to a notification list based on your role (i.e. whether you are a referrer, receiver or triage user), but you can customize these subscriptions at any time.

For training support, visit the Alberta Netcare Learning Centre for Quick References or call the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com

For more information about Provider Notifications, go to the online portal

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New specialties added to eReferral on May 21, 2019

Physicians and clinical support staff can now submit Consult Requests (i.e. requests for in-person specialist appointments) in the Calgary Zone to:

  • Internal Med - Pulmonary Medicine (IPM)
  • Internal Med - Sleep Medicine (FMC Sleep Centre)
  • Internal Med - Tuberculosis Services (Please search by reasons for referral or by facility (TB))

Child & Adolescent Psychiatry was also released on eReferral Advice Request (i.e. non-urgent questions answered by a specialist within five calendar days) and is available in the Calgary, Central (patients in Red Deer and south) and South AHS Zones.

For a list of specialties available for Advice and Consult Requests, click on the link below.

History

eReferral Advice Requests were enabled in October 2016 for Nephrology, September 2017 for Urology (Northern Alberta Urology Centre), December 2017 for Endocrinology, Gastroenterology, Obstetrics and Gynecology, Pulmonary Medicine and Spinal Neurosurgery and in February 2018 for AMH - Addiction Medicine - Opiate Agonist Therapy and General Internal Medicine.

Resources

A variety of learning resources have been developed to support clinicians as they learn to use eReferral. Visit our Resources page for additional information.

Contacts

Videos

Bulletins & News Updates

* Archive - 2015 - 2018

Newsletter

For more information about eReferral, join our quarterly newsletter. You can unsubscribe at any time.

Provider Notifications