Alberta Netcare eReferral  

eReferral is an electronic referral management system that allows physicians and clinic support staff to create, submit, track and manage referrals online through Alberta Netcare.

eReferral includes:

  • Advice Request – Non-urgent medical questions answered by a specialist within five calendar days. In many cases, an Advice Request is all clinicians need to avoid an in-person specialist appointment and continue managing the patient in their medical home.
  • Consult Request – A non-urgent request for an in-person specialist appointment. With a Consult Request, a referring provider can see approximate wait times for each specialty and choose a “Next Available” appointment with any specialist in their Zone.

For more information, including training resources and updates, go to eReferral online.


Alberta Netcare eReferral upgrade coming soon

Coming Spring 2024, there will be significant changes to Alberta Netcare eReferral which will affect referring, receiving and triage users. These changes are being made to improve eReferral functionality and make the system easier to use.

An overview of these changes is available here. Online training webinars with more information will be available for referring/referring on behalf of providers in April. To register, go online. Receiving/receiving on behalf of providers and triage users will be contacted directly via email for updates and training opportunities.

Stay tuned as more information will be shared with eReferral users via email, online and in medical association newsletters. For immediate inquiries, email


Family Medicine - Menopause symptom Advice Request reason for referral expanded to other Zones

On January 11, 2024, Family Medicine – Menopause symptom expanded to all Zones as an Advice Request reason for referral. North, Central, Calgary, and South Zones now join Edmonton Zone in offering this non-urgent specialty advice option.



A variety of learning resources have been developed to support clinicians as they learn to use eReferral. Visit our Resources page for additional information.






eReferral Training Resources

Bulletins & News Updates 

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eReferral upgrade coming Spring 2024. Learn more here.