Training Recordings

      

Please see below for recordings of role based training videos, which include corresponding session topics.

If you have any questions, please contact eHealth Netcare Support Services at 1-855-643-8649 or Email: ehealthsupport@cgi.com

Health Information Act (HIA) for Alberta Netcare Users - Duration– 1 hr 26 min

  • Intended Audience: Custodians and their affiliates who are Alberta Netcare users, or those who soon will be
  • Attendees will learn how to apply Health Information Act (HIA) privacy rules in Alberta Netcare
  • Custodians can use this presentation to meet their duty to train their staff on the safeguards that protect health information in Netcare, such as:
    • Applying the need to know principle through access controls and masking patient records
    • Responding to access to information and correction requests
    • Reporting privacy and security incidents 

Click here for the recording of the session and click here for the associated Participant Feedback and Questions document.

ANP Training for Community Physician Office Clinical Staff- Part 1 

Click here to view the video.
Duration: 9 minutes

Intended audience:
Community Physician Office staff members who have access to clinical information in Alberta Netcare Portal

Session topics:
- Setting Optimizations
- Home Page
- My Details Page
- Dynamic Patient Summary page

ANP Training for Community Physician Office Clinical Staff- Part 2

Click here to view the video.
Duration: 12 minutes

Intended audience:
Community Physician Office staff members who have access to clinical information in Alberta Netcare Portal

Session topics:
- User-Generated Worklists
- Provider / Care Group Patient Lists

ANP Training for Community Physician Office Clinical Staff- Part 3

Click here to view the video.
Duration: 10 minutes

Intended audience:
Community Physician Office staff members who have access to clinical information in Alberta Netcare Portal

Session topics:
- eReferral – What is new
- Cancer Screening Status Reports
- eLink to Bugs & Drugs
- Immunization History Enhancements

ANP Training for Community Physician Office Clinical Staff- Part 4

Click here to view the video.
Duration: 13 minutes

Intended audience:
Community Physician Office staff members who have access to clinical information in Alberta Netcare Portal

Session topics:
- Flowsheets By Zone: Edmonton / Calgary / Rural
- The “Search For A Document” tool
- Discharge Summaries including Emergency Department Discharge Summaries
- Operative Reports / Consult Reports
- Patient Event History
- Immunization Records

ANP Training for Community Physician Office Clinical Staff- Part 5 

Click here to view the video.
Duration: 7 minutes

Intended audience:
Community Physician Office staff members who have access to clinical information in Alberta Netcare Portal

Session topics:
- Medication Profile / PIN

 

 


ANP Training for Community Physician Office Admin Staff

Click here to view the video.
Duration: 9 minutes

Intended audience:
Community Physician Office staff members who have Admin level (non-clinical) access to information in Alberta Netcare Portal

Session topics:
- The Person Directory (PD) System

ANP Training for Community Pharmacy Sites Part 1 

Click here to view the video.
Duration: 10 minutes

Intended audience:
Pharmacists (Pharmacy 2 level Netcare access)
Pharmacy Technicians (Pharmacy 4 level Netcare access)

Session topics:
- Setting Optimizations
- Home Page
- My Details Page
- Dynamic Patient Summary page
- Review of Person Directory (PD)

 

ANP Training for Community Pharmacy Sites Part 2 

Click here to view the video.
Duration: 14 minutes

Intended audience:
Pharmacists (Pharmacy 2 level Netcare access)
Pharmacy Technicians (Pharmacy 4 level Netcare access)

Session topics:
- The Medication Profile and the PIN system
- Flowsheets By Zone: Edmonton / Calgary / Rural
- The “Search For a Document” tool
- Discharge Summaries including Emergency Department Discharge Summaries
- And Immunizations Records including recent enhancements

ANP Training for Community Pharmacy Assistants

Click here to view the video.
Duration: 13 minutes

Intended audience:
Pharmacy Assistants (Pharmacy 5 level Netcare access)

Session topics:
- Home Page settings
- My Details settings
- Dynamic Patient Summary page options
- Medication Profile / PIN
- Person Directory