Alberta Netcare Portal Help Text

 

*NEW* 

Alberta Netcare eReferral Changes Made to Oncology – Lung Cancer Reasons for Referral:  August 31, 2020

Starting Aug. 31, 2020, referring providers will see some changes to Oncology – Lung Cancer Consult Request reasons for referral in all Zones, including:

  • Superior Vena Cava Obstruction, Metastases brain and Metastases bone (symptomatic) Consult Request reasons for referral have been deactivated. Providers will no longer be able to submit Consult Requests for these Oncology – Lung Cancer reasons for referral.

Important note: Superior Vena Cava Obstruction, Metastases brain and Metastases bone (symptomatic) reasons for referral are still available for Oncology – Breast Cancer Consult Requests.

  • The following Oncology – Lung Cancer Consult Request reasons for referral are being renamed:
    • Mesothelioma to Malignant pleural mesothelioma
    • Thymoma/Thymic Cancer to Thymoma

A complete list of specialties and their reasons for referral is available online. For quick references, visit the Alberta Netcare Learning Centre. For training support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com. For more information about eReferral, go online.

Alberta Netcare Portal Release – August 20, 2020

Netcare Enhancements:

  • Encounters/Events submitted into Netcare from Connect Care have been evaluated and addressed in multiple phases since November 3, 2019. As of August 20, 2020, Connect Care’s "Appointment Check-in Events" by department will filter out events that should not go to Netcare.
  • Netcare Portal “My Details” has a new date field to specify the oldest date that will display in the “Patient Event History” screen. As of August 20, 2020, the Oldest Admission Date in My Details is the default oldest date on all patient records. For detailed information, view the release notes.

Netcare Known Issue:

Patient Event History presentation is not formatted in IE11 when large number of events. The issue is evident when the patient record in focus has approximately one-thousand Patient History Events, then the details will display without formatting (xml code). The solution is to display less events; the work around is to set a later admission date.

A change was made August 20, 2020 to allow users a way to modify the date from within the My Details page if the Patient Event History formatting error occurs. For work around information, view the release notes.

 

Alberta Netcare eReferral Updates to Advice Request and Consult Request: July 24, 2020

On July 24, 2020, Clinical and Metabolic Genetic Services was added to eReferral Advice Request and is accepting non-urgent questions from the Calgary, Central (Red Deer and south) and South Zones. In addition, Internal Med – Geriatric Medicine is now accepting Advice Requests in the Edmonton and North Zones.

Changes to Consult Requests for Edmonton Zone Urology were also made in July 2020, including disabling five Consult Request reasons for referral and some referral requirement updates. For this information, view the release notes.

A complete list of specialties and their reasons for referral is available online: www.albertanetcare.ca/ereferral.htm. For quick references, visit the Alberta Netcare Learning Centre at www.albertanetcare.ca/learningcentre/eReferral.htm. For training support, contact the eHealth Netcare Support Services team at 1-855-643-8649 or email ehealthsupport@cgi.com.

For more information about eReferral, go to www.albertanetcare.ca/ereferral.htm

Resident and Medical Student notes from Connect Care are now available in Alberta Netcare - July 16, 2020

On July 16th, 2020, Alberta Netcare Notes authored by Residents and Medical Students in Connect Care with a status of “Cosign Needed” or “Cosign Needed Addendum” are available in Netcare. The missing notes were generated in Connect Care from Nov 4, 2019 to April 24, 2020.

The following Notes Types authored by Residents and Medical Students in either of the above statuses are available in Alberta Netcare:

  • History and Physical
  • Consults
  •  Discharge Summary
  • Deceased Note
  • ED Provider Note
  • Op Note (operative note)
  • Labour and Delivery Note

Alberta Netcare Portal Release - June 22, 2020

The following Connect Care letter templates will be used by Neurosurgery and Urology specialties to send Procedure letters to the Operative/Procedure/Investig'n folder in Netcare:

  • The “AHS TO REFPROV + NETCARE PROCEDURE; PRESCRIBER PROCEDURE NOTES” template 
  • The “AHS TO REFPROV + NETCARE PROCEDURE, BLANK” template

*Additional templates will be added in the near future.

Alberta Netcare Portal Release Announcement - June 18, 2020

  • Connect Care has added new functionality to send specific letter templates to Netcare.   
  • Lab Results moved from Chemistry to Toxicology Folder
  • Lab Results moved from Hematology to Pathology Folder

eReferral Release Updates

  • Enhancements
  • New Reasons for Referral added to Internal Med – Adult Gastroenterology
  • Internal Med - Geriatric Medicine - Calgary Zone added to Advice Request

The Release Notes document provides a detailed outline of those changes above for June 18, 2020.

Alberta Netcare Portal Release Announcement - April 30, 2020

  • History and Physical Notes from Connect Care reintroduced to Netcare
  • Relocation of Echo Results and ECG Folder Name Change
  • Updated ED Treatment Plans

The Release Notes document provides a detailed outline of those changes above for April 30, 2020.

Alberta Netcare Portal Release Announcement - April 24, 2020

Resident and Medical Student notes from Connect Care are now available in Alberta Netcare

Notes authored by Residents and Medical Students in Connect Care with a status of “Cosign Needed” or “Cosign Needed Addendum” are available in Netcare starting the afternoon of April 24, 2020. Notes written by Residents and Medical Students prior to the afternoon on April 24, 2020 will be added to Netcare in the near future. Please refer to the Release Notes for more information.


Alberta Netcare Portal Release Announcement - January 20, 2020

1. To better limit the summative documentation reports which are sent from Connect Care to Netcare, the following 6 Note Types are the only In Patient reports Netcare receives from Connect Care:

  •  Consults
  •  Discharge Summary
  •  Deceased Note
  •  ED Provider Note
  •  Op Note (operative note)
  •  Labour and Delivery Note

In the near future, these 6 Note Types will be limited to the following clinicians: Physician, Nurse Practitioner and Midwife.

2. Connect Care encounters which are not clinically relevant to Netcare’s Event History or contain inappropriate information will be removed in multiple phases. Beginning with events that do not provide valuable clinical data to our users.

The Release Notes document provides a detailed outline of those changes above for Jan 20, 2020.

 

Alberta Netcare Portal Release Announcement - November 3, 2019

This Alberta Netcare Release supports Connect Care implementation on November 3, 2019. 

  • The Release Notes document provides a detailed outline of the changes, including the known issues related to Connect Care Wave 1 Go-Live and its related links to appropriate documents.

Alberta Netcare Portal Release Announcement - Oct 17 & 24, 2019

There were two releases (Oct 17 & Oct 24) that occurred to Alberta Netcare.

The changes are a result of the new the Clinical Information System (CIS) that AHS will be using, called Connect Care.  

Some changes that you will see in Netcare are:

  • Flowsheets and cumulative  are moving to consolidated provincial views
  • Flowsheets and cumulative will have a search function
  • Gender X will be introduced 
  • eReferral document linking functionality has been consolidated
  • Some test results will use a different format or test result codes 
  • Additional clinical documents and note types will be available
  • Folders will be kept as close as possible to their current state in an effort to keep documents and results organized in the format clinicians are accustomed to use. 

The Release Notes document provides a detailed outline of the Oct 17 & 24, 2019 ANP combined release note.

For a quick overview:

For more detailed information: 

For any questions or concerns, please contact the eHealth Netcare Support Services at 1-855-643-8649 or ehealthsupport@cgi.com. 

 

Visit the Alberta Netcare Learning Centre for additional learning materials on the release upgrade.

A change to the look of Alberta Netcare Portal (ANP) is planned for November 29, 2018. Although the new ANP may appear to look quite different, the key functionality that you are currently using will remain the same. Several documents and videos have been created to prepare you in using the new system.    

For a quick overview:

For more detailed information:

For updated learning materials:

  

These are the following Help Text topics

Alberta Netcare Basics

 eReferral

  •  About eReferral
  •  Setting Up eReferral
  •  Create an Advice Request
  •  Create a Consult Request
  •  Manage / Triage an Advice Request
  •  Manage / Triage a Consult Request
  •  Health Services Catalogue (HSC)
  •  Reports


Clinical Document Viewer

Clinical Document Viewer Tree

  •  CDV Tree
  •  Medication Profile
  •  Pharmacy Care Plan
  •  BPMH Form - Medication Reconciliation
  •  Patient Demographics
  •  Data Availability


Context Menu

  •  The Context Menu
  •  Limited Documents
  •  All Documents
  •  Flowsheets
  •  Acute Care Flowsheet
  •  Patient Event History
  •  Immunization History
  •  PIN
  •  Cumulative Results
  •  Graphing Test Results


Common

  •  My Details
  •  My Details
  •  My Details Overview
  •  Setting PIN and PD Password
  •  Worklists
  •  Renaming a Worklist


Favourites

  •  Recent Patients
  •  List 1- List 6

Messaging

  •  User Messaging
  •  Sent Messages
  •  New Message
  •  Received Messages


Patient_Lists

  •  Provider
  •  Care Group
  •  Care Unit
  •  Care Unit List
  •  Program - Inpatients
  •  Program - Outpatients
  •  Inpatients Program List
  •  Outpatients Program List


Person Directory (PD)

  •  PD


Searches